it support technician job description resume

Used good problem-solving skills for troubleshooting problems. Performed various SQL database administration tasks to include; the creation of SQL databases, administration of existing databases, and running real time data report queries. Other duties as assigned by immediate supervisor. Provide support for Windows, Citrix, GE IDX, Allscripts and other Information Technology end user support functions. This IT Technician job description template is optimized for posting on online job boards or careers pages and easy to customize for your company. As you'll see, it includes details on the applicant's academic education and training, and it lists the technical skills acquired by the candidate. Troubleshot Windows, Networking, Blackberry, Administration and working knowledge of DNS & DHCP. Provided front line phone queue support for customers. Find out what is the best resume for you in our Ultimate Resume Format Guide. Assisted in the planning and implementation of a help desk service ticketing system. IT support technicians assist computer users with the operation/repair of computer systems and other technological equipment. Finding a job shouldn't be hard. Commended for technical, analytical and problem-solving skills; effective task prioritization; and customer service orientation. Helped resolve virus outbreak as member of a team that quickly isolated and removed virus that had infiltrated systems. Desktop Support Technician Job Description, Duties, and Responsibilities. Troubleshooting of switches and access points. Coordinate and implement movement and relocation of business units and their necessary technical equipment to facilitate growth across company locations, Coordinated, implemented, and supported voip phone upgrade for approximately 3000 users, Coordinated and supported windows 7 upgrade for approximately 1500 users. You will updates systems, troubleshoot problems, and provide hands-on support for IT … It is part tech job and part customer service. Here’s how to format a technical support job description for resumes: Place your most recent work history first, and go back in reverse-chronological order. Highly self-directed enabling accurate decision making such as when and what servers need to be bounced to improve overall system performance. It’s actually very simple. It Technician Resume Examples IT Technicians maintain computer systems, provide technical support to clients, and teach clients the basic skills needed to operate newly installed programs. Recommended computer products and applications to improve productivity. Responsible for testing, troubleshooting and repairing complex problems. i.e. Not sure what to highlight? Key IT Achievements. Responsible for the installation and maintenance of IT equipment including (but not restricted to) printers, scanners, X-terms and workstations. Coordinate with third party vendors to install and maintain their hardware and assist with troubleshooting. We are hiring a talented Technical Support professional to join our team. Successfully implemented an inventory tracking system used to track the thin-clients 450 thin-clients deployed and computers at each site. Took calls and supported in-house users with day to day issues. scanning, printing, binding, etc. Most IT Support Technicians are required to have some form of formal education or a degree in information technology on their resumes in order to secure entry-level employment. Crafting an IT Support Technician resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Computer Technicians install new computers and upgrades or repair computers that are already in use. If you're excited to be part of a winning team, Example Co. is a great place to grow your career. Resolved support issues in real-time via chat and remote desktop connections, Setup, deployed, and maintained end-user PC's, Printers, scanners. Next, include the timeframe of your employment, with both the months and years. Maintained hardware and software and in recovery of lost data. However, you can be sure that he/she will come across your objective statement. Remove malware infections using an assortment of tools/techniques. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Technical Support Job Description Template. IT support technicians usually hold an associate's degree in computer science or a related field. Search 2,430 IT Support Technician jobs now available on, the world's largest job site. We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. Start with your job title at the top, with the company name, the city, and the state below that. Perform various print-shop duties - e.g. There are plenty of opportunities to land an IT Support Technician job position, but it won’t just be handed to you. Technical Support will also support computer software integration by diagnosing and troubleshooting common problems. Dedicated IT Support Technician experienced in network and user support, troubleshooting and hardware/software analysis. Team lead during the deployment of 450 thin-clients for the Citrix upgrade. Set up and maintained the operations of all computer systems and other technologies. Responsible for resolving day to day issues and acting as liaison between IT and assigned end users. Provide ongoing departmental, technical and development support to maintain and/or enhance existing hardware, software, and processes by handling installations, upgrades, deployments, project management, the diagnosis of issue severity, problem resolution, service recovery, and service continuity. Provided end-user technical support for computer and LAN related issues, Installation of new computer systems, printers, network switches, wireless access points, and other various equipment, Provide exceptional customer service and high level client support for more than 2000 end users. Post now on job boards. Supporting customers using remote access technologies and also by visiting clients sites. IT Support Technician maintain computer and web functionality as per client requirements and support their clientele via email, phone, chat and on-site. Write an IT Technician Career Objective or Career Summary. Present the most important skills in your resume, there's a list of typical cable technician skills: Effective interpersonal and communication skills For inspiration, view the sample resume for an entry-level IT worker below, or download the entry-level IT worker resume template in Word. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. You know that classic elevator pitch in … Guide the recruiter to the conclusion that you are the best candidate for the it technician job. 20+ tips to write a cable technician resume that hooks you up with a good job fast. Assisted manager in gathering information for different parts of the IT Department in preparation for the move to our new Mission Hills building. The duties of an IT Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. Many employers currently use automated applicant tracking systems to rank the resumes they receive. Managed users access to building doors, Websites(Porsche, AccessAudi, Jaguar, Ferrari, McLaren, etc). Technical Support Resume Objective. Coordination of the repair, receiving, staging, configuration, transportation, and installation of plant IT infrastructure components and associated software that includes but not limited to: Desktop and Laptop PCs and Workstations (Windows, UNIX, Linux) Servers (Windows, Linux), Printers/Plotters, Barcode readers and scanners. Has a Bachelor’s Degree in Computer Information Systems and 8 years of experience working as an IT Support Technician. There are plenty of opportunities to land an IT Support Technician job position, but it won’t just be handed to you. In this position, you will play a key role in providing support for all areas of IT. Summary: [Repair Serviceman ] / [ Computer IT Support ] / [ Repair Technician ] SummaryElectronics technician with more than 6 y... Related: Computers and Technology,General IT. Utilize anti-virus software to locate and remove viruses, malware, spyware, etc. Provided technical assistance to customers on inbound telephone tech support calls. Apply to Apprentice IT Support Technician jobs now hiring on, the world's largest job site. Guide the recruiter to the conclusion that you are the best candidate for the it support technician job. Support plant as necessary on a 24-7 basis to limit system down time. Build, replace and repair various brands of PC's. Computer Technician Job Description Template. Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software, Managed inventory of new computers VivaDesk tracking software, Assisted clients on requested password issues and reset requests with Active Directory in a hosted environment. IT Technician Job Description Template We are looking for technically skilled candidates with good problem-solving ability for the position of IT Technician. Performed regular system backups and recovery procedures, closely following SOPs to ensure system security. Demonstrated strong organizational skills through evaluating and prioritizing end-user issues in an effort to minimize interruptions and maximize response times. Resolved system hardware/software problems. Assisted with the joint venture between two of the major mortgage brokers in Chicago, Key Financial Investment Co. and [company name], Standardized IT processes regarding procurement of hardware and software needs, technical training and user documentation for peers and other staff, Assisted department staff and employees on the installation, configuration, and ongoing usability of desktop workstations, peripheral equipment, mobile devices and software within established IT standards and guidelines, which consisted of 100 employees, Created and marketed several presentations and designs for the new construction of a five-star luxury hotel in the Dominican Republic, The Grand Pearl. Assisted customers with antivirus program installations and virus removals. Replaced faulty hardware: RAM, PSU's and hard drives. IT Technician Resume Examples & Samples. Install, configured and cable all networking equipment within the environment (configured VoIP phones and Netgear port switch, ran all cabling to the cubicles and offices and installed the wireless routers. Post now on job boards. Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. Encouraged timely and relevant upgrades for clients’ products as necessary.

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