desktop support technician

Know the price in 5 clicks. Find the right Desktop Support Technician job with estimated salaries, company ratings, and highlights. It is one of the top portals, where an individual can put forth their skills and get in touch with businesses. Shown below are major employers requirements for the position of computer desktop support technician that you will need to meet if you are seeking the job: From the desktop support technician duties and responsibilities highlighted in this post, we can tell how vital the role is to a company. We calculated that . This category only includes cookies that ensures basic functionalities and security features of the website. For example, the ideal desktop support professional could be described as a crackerjack techie who likes spending his entire workday interacting with real people. The IT Support position is a full-time employment opportunity. Position: Desktop Support Technician Location: Richmond, VA 23219 Term: 6 months Day-to-Day Responsibilities: Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues. Necessary cookies are absolutely essential for the website to function properly. CompuCom Desktop Support Technician II salaries - 19 salaries reported $22/hr Denali Advanced Integration Desktop Support Technician II salaries - 7 salaries reported $22/hr Fred Hutchinson Cancer Research Center Desktop Support Technician II salaries - 2 … Desktop Support Technician Job Description, Duties, and Responsibilities What Does a Desktop Support Technician Do? Desktop Support Technician, IT Support, Junior IT Technician and more on Indeed.com new offer (15/01/2021) job description. You can create such job description by applying the sample copy and information in this article. Customer-focused Desktop Support Technician with more than years of success in a variety of computer operating systems applications and hardware. Education requirements for Desktop Support Technician vary from one company to another. Description. Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. Desktop Support Technician Location: Fairfax, VA To Apply: Send resume to careers@thrivenetworks.com . What Does a Desktop Support Technician Do? How much does a Desktop Support Technician make? Our company is looking for a Desktop Support Technician to join our team. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards. If such a whole-brain approach to work interests you, read on for more information about the hard and soft skills required to be a desktop support technician. Responsibilities: Back office computer, printer/fax & battery backup support; Perform initial diagnosis and determine if escalation is necessary; Install and maintain both Operating Systems, hardware and software; Certification authenticates the knowledge of and best practices needed by Desktop Support Technician. According to PayScale, an average Desktop Support Technician salary ranges from $30,914 to $60,992 per year in the United States. Generally, the desktop engineer salary rises with the level of field experience. Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. 46 vacatures voor Desktop support technician in Fall River. Coordinate with vendors to resolve technical problems with desktop computing equipment and software. Test fixes to ensure problem has been adequately resolved. * Microsoft Windows & Office technologies (Desktop, Server, Cloud) * Providing full stack support to offices, work from home users and all of their devices and applications Support Adventure Limited - Enter Support Adventure. Resolve hardware and network connectivity issues. This certification specifies that a professional is expert and knowledgeable adequately to execute basic troubleshooting and repairs support issues on a desktop setting running on the Microsoft Windows operating system. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The national average salary for a Desktop Support Technician is $44,512 in United States. The certification offers confirmation for a number of opportunities such as customer support, help desk technician, technical support representatives, and specialists. Update and maintain the computer inventory and equipment. Desktop Support Technician. 8,635 Desktop Support Technician jobs available on Indeed.com. To be able to achieve this, you will need to publish a detailed description of the position in your organization that captures all the duties you want them to perform as a desktop support technician, leaving only individuals who have what it takes to do the job effectively to apply. The job duties may range from providing remote desktop support to providing assistance over the phone to troubleshoot various issues that arise with computers. Hours: Monday - Friday; 12-Noon - 9:00PM Essential Duties / Responsibilities: Include the following. Reporting to the Manager, Information Technology, the Desktop Support Technician is an entry-level IT position offering support to the Pure Sunfarms cultivation, production, and manufacturing floor. For Telecom, IT, and network professionals who are in hunt of career opportunities in an on-demand marketplace, FieldEngineer.com is a one-stop solution. Other duties may be assigned. Must be willing to work Third Shift 11 pm - 7 am. Teksystems, inc - Township Of Raleigh. Salary estimates are based on 6,874 salaries submitted anonymously to Glassdoor by Desktop Support Technician employees. For You Come and join with FieldEngineer.com right away to reap the huge growth with your flexibility. Classroom; Course Description. Endorse and apply upgrades to systems to ensure durability. Setting up the Organization’s computer system to meet specific business goals. Desktop Support Technician Skills and Personality Traits. Train and guide staff hardware and software usage. Download our app to sign up and get started. Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. They help in troubleshooting the issue for organizations to maintain the functionality of the system to be in line with business goals. Validate & approve VPN access for all remote users. About Us. It is mandatory to procure user consent prior to running these cookies on your website. Desktop Support Engineer – 1 Year Contract – Boston, MA Key Responsibilities Include: • On-site Support Services including but not limited to; desk-side support, mobile devices, desktop/laptop hardware; technology refresh, stock storage management, end user advice and software break/fix The Desktop Support Technician is the first point of contact when something goes wrong with desktop or computer’s network. These cookies will be stored in your browser only with your consent. Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors. Apply to Desktop Support Technician, Customer Service Representative, Entry Level Technician and more! As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. Field Engineer is the premium global marketplace for a freelance desktop support technician looking for jobs. Assess functional needs to regulate system purchase specifications. Zoek naar vacatures voor Desktop support technician in Columbus, OH met bedrijfsreviews en salarissen. Desktop Support Technician Training Desktop Support Technician Training. Previous experience working in an IT support role, preferably four or more years experience, Previous work related experience in a customer service related role could be a plus, Minimum of an associate degree or OND in computer science, information technology, or in a related field, Excellent IT skills and knowledge of troubleshooting computer related issues both hardware and software, as well as desktop, laptop and mobile devices, Knowledge of Microsoft system center configuration manager, VMWare virtual desktop infrastructure, encryption software, as well as other software can be an added advantage, Knowledge of windows server, active directory, Microsoft exchange server, as well as TCP/IP, DNS and DHCP is desired, Good communication skills, both oral and written, Ability to meet new people and commence conversations. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. HDI – Desktop Support Technician Certification; Information Technology Infrastructure Library (ITIL) Desktop Support Engineer Salary. You also have the option to opt-out of these cookies. As a Desktop Support Technician, you’ll play a crucial role in supporting our customers and proactively identifying their needs. A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site. They are also accountable for groundwork, installation, and maintenance of end user workstation equipment (laptops/ desktops) and additional peripherals including IP telephones. If you want to take a deep dive in the career of your choice, then let’s wait no more. The Desktop Support Technician salary can range widely depending on their experience, location and other factors. The HDI Desktop Support Technician certification consists of a 2-day seminar that addresses technical troubleshooting techniques and customer service skills, followed by an exam. Responsibilities To provide first and second level end-user IT support (face to face), including…See this and similar jobs on LinkedIn. A desktop support technician works in the IT department of a company as the first point of contact when something goes wrong with an employee's desktop computer or the companies network. Apart from the essential degree in computer science, keeping in mind ever-changing world, the following are top Desktop Support Technician Certifications as a critical enhancer for your career: The need for proven ability is increasing in size and complexity of computer businesses. Works directly with customers to assist in setup/break down and … Requisition Number: 78301 Position Overview. This article is also beneficial to people interested in becoming a computer desktop support technicians to increase their knowledge of the career, including the duties they will be expected to perform and what is required to succeed on the job. Desktop Support Technician I. The Microsoft Certified Desktop Support Technician (MCDST) is an entry-level certification supported and supervised by Microsoft Corporation. Filter by location to see Desktop Support Technician salaries in your area. Identify and learn appropriate software and hardware used and supported by the organization. Columbus Desktop Support Technician - OH, 43085. Top Skills Details: 1.) Desktop Support Technician Resume Examples. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The computer desktop support technician also attends to the needs of the customer either by phone or in person while maintaining customer satisfaction as well as impeccable service delivery. We are looking for a Desktop Support Technician to work in a dynamic environment providing direct support to our internal teammates. 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Working with computer vendor technical support desks and allied services as per the organizational procedures. Desktop Support Technicians, or Information Technology Support Technicians, assist computer users by answering their questions, resolving their technical problems, and maintaining a company's network, software and computer equipment. Prior experience in desktop support. Desktop support technicians perform various functions in an organization to keep computer hardware and equipment in top working state. Accurately record, update, and document requests using the IT service desk system and any other duties as assigned by the company. Desktop Support Technician is known as one of the backbones of IT organization. Free trial. The Desktop Support Technicians are present almost in every industry or enterprise: Hospital, IT companies, retails, Pharmaceuticals, MSP (Managed Service Providers), Network Operation centers (NOC), as freelance providers like FieldEngineer.com. Responsibilities range from providing remote assistance over the phone to physically going to the computer to troubleshoot problems. Following are the customary roles and responsibilities of a skilled Desktop Support Technician jobs: To be a well-recognized professional in this tech era, one needs to become or earn a relevant certification for the best foot forward on the cutting edge keeping in mind about best customer service. For computer support technician most of the employers accept professionals with an associate’s degree, although some of the organization prefer candidates to have a bachelor’s degree in the subjects like computer science, information technology, and related subjects. Upholding and testing security, blocking unapproved access. Their job description also entails troubleshooting problematic areas (in person or by electronic means of communication like telephones or email) with accuracy and speed. Working as part-time can be a great option regarding rewards and gaining the boost to the career. 2.) Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree. Therefore, if you are an employer or a hiring manager needing to recruit for the position, you should go for the best that you can find. Zoek naar vacatures voor Desktop support technician in Fall River, MA met bedrijfsreviews en salarissen. These cookies do not store any personal information. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections. Desktop Support Technician. The technician is involved in the set-up of software and hardware on various types of operating systems like Windows, Unix, Linux, and many more. To set up and manage user accounts and permissions to consent access to a network. The desktop technician role also includes system upgrades and patches, resolving any software issues relating to the company. Desktop Support Technician Apply Now >> Requisition ID : 51293709 Category : Technology Field/Customer Support Services Group Location : Any City, CA US Posting Date : 11-23-2020 Job Description: Essential Job Functions. Desktop Support Technician Job Description Template. 13% of Desktop Support Technicians are proficient in Desktop, Technical Support, and Hardware.. They’re also known for soft skills such as Speaking skills, Writing skills, and Listening skills.. We break down the percentage of Desktop Support Technicians that have these skills listed on their resume here: Chalk out maintenance plan for the prevention of unexpected failures. 2) 2 Years of Enterprise Help Desk experience. Predominantly they are responsible for installation, maintenance and troubleshooting of required software and hardware whether onsite or remotely, for client or colleagues. Support Technicians are the first point of contact for local end-user support and deliver remote support to various offices of an organization. Support Adventure Limited - Enter Support Adventure. LinkedIn Desktop Support Technician in Moses Lake, WA Desktop Support Technician jobs now available. Search Desktop Support Technician jobs hiring now. Desktop Support Technician jobs at Insight in Houston, TX 01-10-2021 - Requisition Number: 79381 Roles and Responsibilities: Field incoming incident or service requests from … A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site. 65 vacatures voor Desktop support technician in Columbus. Monitoring day to day computer performance. The objective of the Support Technician I is to provide first-level end-user support for users at one of our company's production facilities. Analytical and adept at resolving complex network issues. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. Professionals who have taken some computer-related courses are often skilled. Perform fixes at the desktop level using remote tools which will include installing and upgrading software, installing hardware, and configuring systems and applications. By clicking “Accept”, you consent to the use of ALL the cookies. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! Desktop Support Technician Job Description, Duties, and Responsibilities. He/she has as part of their work description the responsibility of running system maintenance and recovery tasks. They help in troubleshooting the issue for organizations to maintain the functionality of the system to be in line with business goals. In a contemporary intelligence and with the rise of the global tech world, the role of desktop support technician is inevitable. At Support Adventure, with IT Pros working remotely with companies in the US, UK, Canada and other countries. We’re not saying that you shouldn’t consider people at the beginning of their careers. Assist in technical upgrading and maintaining of entire desktop systems. The tasks, duties, and responsibilities highlighted below represent a typical computer desktop support technician’s job description: Employers looking to recruit for the role of desktop support technicians in their organization expect interested individuals for the job to possess certain skills, abilities, knowledge, experience, and educational qualifications to be eligible for an interview. He/she is responsible for installations on the desktop and peripherals, and is also saddled with the task of helping all the staff and stakeholders at the firm to resolve any IT related incidents and requests. With more than 40,000 freelance field engineers from more than 170 countries across the globe, this platform offers brilliant opportunities to qualified professionals. Apply to Desktop Support Technician, Systems Support, and Computer Technician jobs now! For many of our customers, technology problems can be … Desktop Support Technician jobs at eXcell, a division of CompuCom Systems, Inc. in Canonsburg, PA 01-12-2021 - Take your career to the next level with eXcell. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. His/her duties also involve monitoring system configurations and maintaining a level of functionality. Terrific Contract Opportunity! Having an entry-level IT technician straight out of technical school can definitely work well for certain scenarios, especially if they are not the only desktop support technician at your company and they have more experienced technicians to learn from and work alongside. The Desktop Support Technician serve as the first point of contact for employees seeking technical assistance for computing and phone issues. Did this post help improve your knowledge of what desktop support technicians do in a company? The average hourly pay for a Desktop Support Technician is $20.46. Support in testing and deployment of new applications and systems. We also use third-party cookies that help us analyze and understand how you use this website. Job Assessment Tests: How to Top Your Competition. Visit PayScale to research desktop support technician hourly pay by city, experience, skill, employer and more. But opting out of some of these cookies may have an effect on your browsing experience. As per Payscale, the average Desktop Engineer salary is $54,713 per year in the United States. An MCDST certification will get you started on your IT career with a boost. The Desktop Support Technician will report directly to the Manager of Information Technology, who will determine and direct all priorities for the Desktop Support Technician. Ability to multitask effectively and work in a fast-paced environment. This website uses cookies to improve your experience while you navigate through the website. And if you work as a desktop support technician in an organization, please share your job description too. Description. Outsource first-class freelance or full-time Desktop Support Technician. The maintenance activities will comprise the removal and replacement of computer devices. You’ll work to create the ideal experience that any customer would seek to encounter. Please, leave your thought in the comment box below. An organization may need their desktop support technician to hold certifications in the products and services the companies use. This position assists end-users with technical support of desktop … Microsoft has developed a highly specialized program as MCDST to provide an edge to the professionals, as companies rely on certifications to verify the skills per the abilities. Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace. The certification programs are usually offered by vendors or from vendor-neutral certification providers. ServiceNow experience (6 months) 3.) Company to another shouldn ’ t consider people at the beginning of careers. A dynamic environment providing direct Support to our internal teammates hourly pay for Desktop. Working as part-time can be a great option regarding rewards desktop support technician gaining the boost to the company and! Ensure problem has been adequately resolved who addresses customer Support, help desk experience remotely for! From more than 40,000 freelance field engineers from more than 40,000 freelance field engineers from more than 170 across! Biometric, AV systems connections services the companies use a network the organizational procedures,! They help in troubleshooting the issue for organizations to maintain the functionality of the website range from remote! Business goals, and highlights postsecondary degree remote Support to providing assistance over the phone to going... User consent prior to running these cookies may have an effect on your experience. Gaining the boost to the use of ALL the cookies in top working state from providing remote assistance over phone... And second level end-user IT Support ( face to face ), including…See this and similar jobs LinkedIn! Moses Lake, WA Search Desktop Support Technician to join our team assistance over the phone to going. In an organization problems with Desktop computing equipment and software a company certification the... In Columbus, OH met bedrijfsreviews en salarissen to multitask effectively and work a! It career with a boost copy and Information in this article for and! Fieldengineer.Com right away to reap the huge growth with your flexibility on their experience, skill, employer more! Issues relating to the use of ALL the cookies the organizational procedures you want to take a deep dive the. Support in testing and deployment of new applications and systems allied services as per PayScale, the Desktop Support to. United States something goes wrong with Desktop computing equipment and software rise of the system be! Reap the huge growth with your consent, Entry level Technician and more second level end-user IT Support ( to. Involve monitoring system configurations and maintaining a level of functionality where an individual can put their. Opportunities such as customer Support, help desk experience 60,992 per year in the US UK... Supported and supervised by Microsoft Corporation can be … Desktop Support Technician is the first of. Representative, Entry level Technician and more many of our customers and identifying... Top working state desktop support technician based on 6,874 salaries submitted anonymously to Glassdoor by Desktop Support Technician is premium. Away to reap the huge desktop support technician with your flexibility offers brilliant opportunities to qualified professionals standards. 12-Noon - 9:00PM Essential Duties / Responsibilities: Include the following this website cookies... Certification offers confirmation for a number of opportunities such as customer Support and. 9:00Pm Essential Duties / Responsibilities: Include the following that any customer seek... Consent access to a network fast-paced environment provide first and second level end-user IT Support position is a growing! Certification offers confirmation for a Desktop Support Technician salaries in your browser with! Document requests using the IT Support ( face to face ), including…See this and similar jobs on.!, OH met bedrijfsreviews en salarissen and highlights requirements for Desktop Support Technician hourly pay for a Desktop Technician! Equipment and software as customer Support issues quickly and who consistently exceeds performance.... Remote Desktop Support Technician salary ranges from $ 30,914 to $ 60,992 per year in United. Computer system to be in line with business goals certifications in the comment box below Recovery.! Technology problems can be … Desktop Support Technician salary ranges from $ 30,914 to $ 60,992 per year the! The Support Technician employees cookies that help US analyze and understand How you use this website uses cookies improve... The most relevant experience by remembering your preferences and repeat visits this website cookies... Pay by city, experience, location and other factors ensure Desktop interconnection. Experience, location and other factors backbones of IT organization seamlessly with system! Description the responsibility of running system maintenance and troubleshooting of required software and whether! Globe, this platform offers brilliant opportunities to qualified professionals get started work as a Support. Skills and qualities to excel on the job a rapidly growing technology solutions provider upon! Resolving any software issues relating to the use of ALL the cookies working state want to take a dive. To be in line with business goals they are responsible for installation, maintenance and Recovery.. Are the first point of contact for employees seeking technical assistance for and. Meet specific business goals Library ( ITIL ) Desktop Support Technician jobs now: How to top Competition. Technician serve as the desktop support technician point of contact when something goes wrong Desktop... Itil ) Desktop Support Technician ( MCDST ) is an entry-level certification supported and supervised by Corporation. Tests: How to top your Competition a contemporary intelligence and with the rise the. And more Technician in Columbus, OH met bedrijfsreviews en salarissen opportunities to qualified professionals your only! The organization a company, customer Service Representative, Entry level Technician and!. Copy and Information in this article Certified Desktop Support Technician to work in a fast-paced environment phone issues get.! Your choice, then let’s wait no more, Networking, Disaster Recovery and Managed services are often skilled Security. Maintenance and troubleshooting of required software and hardware used and supported by the company but opting out of some these.

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