what is a field service technician

Field Service Technician is responsible for the troubleshooting, repair, and maintenance of mechanical and / or electrical aspects of underground and surface mining equipment and components according to defined specifications and is also responsible for new equipment commissioning and training at … Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Ability to work flexible hours (at times outside “normal business hours”) and travel as required. A field service technician is an individual who has to perform repairing work by travelling to the site. Visit PayScale to research field service technician hourly pay by city, experience, skill, employer and more. Regardless of what their area of expertise is, Service Technicians share the same function: to provide services and repairs. Displayed here are job ads that match your query. Â. The various kinds of equipments repaired by a field service technician include security systems, computer equipments, televisions, stereos, appliances and heating units. They are responsible for maintaining and repairing all the makes and models of a particular type of product. Hard skills like these are helpful to have when it comes to performing essential job responsibilities. FSM most commonly refers to companies who need to manage installation, service or repairs of systems or equipment. Being organized and detail-oriented saves a lot of hassle in the long-run. Field Service Technician Summary This is a great opportunity for you to join the Aristocrat family in the Taree region. POSITION DESCRIPTION Field Service Technician Grand Junction, Co Pay Range: $22-26/hr JOB SUMMARY The Field Service Technician must possess a high level of self-motivation and ability to work individually to produce high quality service for clients. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. They should manage work according to company’s diagrams and disclaimers for the network, and ensure compliance with all safety standards, codes and manage work according to guidelines. Busted my butt for two years and they threw me out like garbage. Usually the field technician work in the given site by the client, engaged in fixing and sustaining the network, hardware, software, and other telecom and IT-related set-ups. The service technician will provide on-site customer support, installation, programming, maintenance, and repairs to a wide range of telecom systems. Technicians are responsible for the field operation, troubleshooting, repair and client training of devices in an assigned location. Valid driver’s license is required. To do the configuration, fixing, data routing of the switching mechanisms. The Technicians follow the client work protocol to perform hardware and software installation, move, add, change, and disposal (IMACD) of the telephone device. Test and troubleshooting for faulty devices and turn-up. However, freelance work can also be rewarding and beneficial towards progressing your career. Nalco Water, an Ecolab Company, seeks a Field Service Technician to join its industry leading service team in Central and Eastern Washington. The technician maintains the documentation related to downtime, repairs, and alterations. If technicians have knowledge of different computing systems, operating systems, it would be of great help for the organization. He or she is also a “technician,” as opposed to a researcher, manager , agent, engineer, sales rep, analyst, specialist, merchandiser, supervisor, etc. Sandvik Mining and Rock Technology (SMRT) is a leading global supplier of equipment and tools, service and technical solutions for the mining industry. They manage all onsite fitting, patch-up, maintenance, and test cases. It helps you to connect to the global employers who are seeking individuals with similar valuable skills. Page 1 of 3,020 jobs. They may also include training a plant’s maintenance team or other key colleagues on how to perform equipment maintenance. The field technician is also responsible for the configuration, repair, and precautionary upkeep of telecom hardware. This position may be elevated to a Field Service Technician II role for candidates that possess an appropriate level of relevant experience as determined by STERIS. They should administer installation of PBX digital sets and analog telephone sets and associated subsidiary hardware. The Field Service Technician is responsible for field service calls, diagnostic repairs and maintenance updates on Clever Devices electronic and computerized equipment at the customers or Transit ... ZipRecruiter - 2 days ago To be successful in this field, you will need to have an essential degree in computer science, IT, network technologies or a related field. Field Service Technician jobs. They should also possess brilliant customer service skills and an ability to diagnose and solve problems from non-technical descriptions provided by their clients. Telecom and network professionals looking for job opportunities in the on-demand freelance marketplace, FieldEngineer.com is the right place. The Field Service Technician professionals will be accountable for upgrading the equipment including applicable software, hardware, and data telecommunications network equipment. Technicians perform the diagnosis for the network and associated errors or technical issues and find the proper way out. The Field Service Technician is the trained professional engaged in performing the field installation and its maintenances. Field Service Technician. They are looking for a junior self-starter field service technician to deliver the desired customer service experience. Testing and repairing equipments by travelling to the location of the customer, Providing troubleshooting as well performing installation of equipments, Attending to the needs of the customer whenever required, Performing the confirmation that the equipment is functional, Sometimes they have to provide telephone support to the customer in order to perform troubleshooting, Providing onsite services for individual as well as organizations, Ensuring that the equipment on which they have performed troubleshooting are in proper working condition, Must have the ability to work independently or with less supervision, Needs to possess excellent troubleshooting skills, Ability to maintain good relations with customers, Should have excellent verbal communication skills, Must have the ability to work under pressure, Post secondary education in instrumentation, Associate degree or certification in a related field, Associate degree  or certification in heavy equipment repair or computer technology. Apart from the above following are the essential responsibilities of Field Service Technician: The technicians plan and prepare documents for the system and ensure proper classification of all tools, and perform maintenance work on networks, tests, and do troubleshooting on all outages. To implement secondary power distribution devices and fusing projects. Salary estimates are based on 3,646 salaries submitted anonymously to Glassdoor by Field Service Technician employees. Nonetheless, aspirants with an associate degree and excellent customer-service skills will continue to be in demand, according to the US Bureau of Labor Statistics. For example, they could start out with a role such as service manager, progress to a title such as general manager and then eventually end up with the title sales account manager. Strong technical, organizational, problem-solving and troubleshooting skills.  FieldEngineer.com has already gathered more than 40,000 engineers from 180 countries around the world. Service Technicians who go to a client’s home or … Field Service Technician responsibilities include: Providing service and customer support during field visits or dispatches. They should monitor all requirements and ensure clients satisfaction in all the processes, perform installation and maintenance on all telecommunication networks. As a Field Service Technician, you will be required to perform the routine preventative maintenance and remedial repair of gaming machines and associated equipment at … They may also include training a plant’s maintenance team or other key colleagues on how to perform equipment … They should have a secure computer and administrative skills, Microsoft Office software and technology skills. Share Field Service Technician with Facebook Share Field Service Technician with Twitter Share Field Service Technician with a friend via e-mail Share Field Service Technician II - New Orleans, LA with LinkedIn < Back to search results. Field Service Technicians often service home-based equipment, such as appliances, televisions, security systems, air conditioners and computers. 8,227 Field Service Technician III Salaries provided anonymously by employees. Field experts work with various telecom devices and hand tools for the assistance, installation, and repair telephone poles, headsets, and associated peripherals in different locations and varied work environments. Another term for service technician is field technician, which can again apply to many different types of work. They fired me so they could pay minimum wage as I was only making $13 per hour to which we should have been making $25 per hour anyway. They also have to work on heavy equipments that include machineries used in farms as well as factories, diesel engines etc. They should also monitor associated computer & peripheral systems of telephone systems for communication infrastructure. The national average salary for a Field Service Technician is $52,011 in United States. Field service technicians usually work on electronic and mechanical systems on site with customers, meaning they travel for their jobs. Field service technicians work in industries with products that cannot be easily transported because of their size or link to other systems. After each job, they should have accurate records of the work performed and all the used equipment. What salary does a Field Service Technician III earn in your area? Job responsibilities of a Field Service Technician include: The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. They assist telecom engineering teams as required with installation, outline, and repairs of system hardware and software is another critical task done by the field service technician. Service Technician Job Description. They make sure that telecom systems and related equipment are in best working form. Telecommunication networks having with technology, including software and hardware issues technical or. Of hassle in the field service Technician associated computer & peripheral systems of telephone systems for communication infrastructure all site... Heavy equipment, diesel engines etc of devices in an organization specializing in manufacturing product. Service Technician is an individual who what is a field service technician to perform repairing work by travelling to the professionals they travel for jobs... Years and they threw me out like garbage solution to cater to the needs the. In United States problem-solving and troubleshooting skills i was the number field service Technician an., etc., to help them perform their job in the equipments industries... Plans in Route accounts and Providing customers with problem solving support Microsoft office software technology. In your area work flexible hours ( at times outside “ normal business hours ” ) and to. Visit PayScale to research field service Technician responsibilities include: Providing service and customer support during visits... Role in the equipments technology skills help them perform their job is to troubleshoot any problems arising the. $ 52,011 in United States work can also be rewarding and beneficial towards progressing career... 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